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Customer Service


Please note there is a 1000INR service charge per ticket for telephone bookings and Airport Ticket Office transactions.
 
Reservations
Phone: +91-124-30-90-700
Fax: +91-124-30-90-780
Opening Hours: Monday-Saturday : 9:00am - 6:00pm
 

 

Corporate Office
Phone:
Fax
+91-11-456-080-80
+91-11-456-08-086
Address:
American Airlines
402A & 403, 4th Floor, Eros Corporate Tower
Nehru Place
New Delhi
110019
India
   
Accounts Office
Phone:
+91-11-456-080-80
+91-11-456-08-086
Address: American Airlines
402A & 403, 4th Floor, Eros Corporate Tower
Nehru Place
New Delhi
110019
India
   
New Delhi Airport Ticketing Office
Phone: +91-11-49638225
Address:

American Airlines ticketing office
C/O Cambata Aviation
International Ticketing Area
Visitor Entry B
Adjacent to Entry Gate No. 8

Opening Hours: Open daily 10am to 2am
   
Customer Relations
Address:

Email AA Customer Relations

Contact For: Past Travel Experience
Praise/Compliments
Concerns/Complaints
Suggestions/Comments
Still on your trip or haven't yet departed? Please contact American Airlines Reservations.
Phone numbers are listed under Reservations above.
   
Baggage Service Information
Contact: Tel:+91-11-49638225
Opening Hours: Monday-Sunday 10:00am - 2:00am
   
Cargo
Contact: Tel: +91-11-2565-2685
       +91-11-2565-6389
e-mail: Email Delhi Cargo
   
Airport Address
Phone:

+91 11 49638225

Address:

American Airlines
Room no. - HL-06
Indira Gandhi International Airport
Terminal 3
New Delhi - 110 037
(No public access)


Refunds

  • Opening Hours ( 9:30am to 5:30pm, Monday to Friday)
  • For all tickets issued by a travel agency, passengers must contact the travel agency that issued the ticket directly.
  • Electronic tickets booked on AA.com U.S.
    • You can request a duplicate receipt on this site if your ticket was issued within the last 9 months.
    • Alternatively, contact Reservations.
  • Paper tickets
    • If you are holding a paper ticket, please mail the original ticket and boarding pass (if partially used) to the address below. Please keep a copy of the ticket for your records.
American Airlines
402A & 403, 4th Floor, Eros Corporate Tower
Nehru Place, New Delhi 110019, India
Phone – +91-11-456-080-80
Fax – +91-11-456-08-086