500-mile upgrades

500-mile upgrades American Airlines

Status members: Upgrade your experience

AAdvantage® status members will automatically receive a complimentary upgrade from any eligible purchased, published fare in the Main Cabin or Premium Economy to the next class of service (Business or domestic First) for travel within North America on eligible American Airlines marketed and operated flights. AAdvantage Executive Platinum® members can also upgrade on AAdvantage® award tickets.

If possible, upgrades will be confirmed before departure based on status.

Upgrades on American

When booking your flight on aa.com, you'll see your upgrade is complimentary and requested. If you’re traveling with a companion, you’ll see the required number of 500-mile upgrades to upgrade your companion and have the option to request it. After you book your flight, you can view your reservation from 'My Trips' to check the status of your upgrade.

Complimentary, auto-requested and confirmed upgrades This content can be expanded
Status members traveling with a companion This content can be expanded
2 status members traveling together This content can be expanded
More people are in your reservation This content can be expanded

Upgrades on award tickets

AAdvantage Executive Platinum® members can use complimentary 500-mile upgrade benefits on AAdvantage® award tickets for travel within North America on American.

  • If everyone in your reservation is eligible for a complimentary upgrade we'll automatically request it for you
  • If you need to request an upgrade on an award ticket, go to “Your Trips” on aa.com after you’ve booked your reservation or contact an American representative or your travel agent

Companion upgrade benefit

You can also upgrade 1 companion traveling on the same flight if 1 or both of you are traveling on an award ticket.

The number of upgrades needed for companions will be deducted from the sponsor member’s account.

Just like purchased tickets, the number of upgrades needed for companions will be based on their status level.

Confirming upgrades

If your upgrade is confirmed, we'll send an email to the address in your AAdvantage® profile to let you know you've been upgraded.

If you're not upgraded right away, we'll keep checking for upgrade availability – up to 3 hours before your flight.

What order are upgrades confirmed? This content can be expanded

Upgrade not confirmed at check-in?

You'll automatically be added to the airport upgrade standby list when you check in with American (if you have the needed number of upgrades in your account or you buy them at check-in). Your priority at the airport is based on:

  • Status level (AAdvantage ConciergeKey® members are first, followed by AAdvantage Executive Platinum®, AAdvantage Platinum Pro®, AAdvantage Platinum® and then AAdvantage Gold® members)
  • Upgrade type in this order: (1 - Systemwide and mileage award upgrades*, 2 - 500-mile upgrades on purchased tickets, 3 - 500-mile upgrades on award tickets)
  • 12-month rolling Loyalty Points

If the upgrade type and 12-month rolling Loyalty Point value are the same we’ll look at the booking code then date/time of the request to determine prioritization.

*Systemwide and mileage award upgrade requests will be processed independently of 500-mile upgrades prior to arriving at the airport. Higher priority won’t be given to passengers connecting from other cities.

Checking in with another airline? If your first flight is on another airline, you won't automatically be added to the standby list. You'll need to see an American agent to be added to the list.

Using your 500-mile account

If you need to use your 500-mile upgrades, they'll be deducted from your account before departure.

  • One 500-mile upgrade is needed for every 500 miles of travel
  • If you don't have enough upgrades in your account at check-in, you'll be prompted to buy them

Track your 500-mile upgrades

  • In your AAdvantage® account wallet on aa.com or the app
  • By calling AAdvantage® Customer Service at 800-882-8880
  • By calling your dedicated AAdvantage® status number

Upgrades on Alaska Airlines

AAdvantage Executive Platinum® and AAdvantage Platinum Pro® members are eligible for complimentary upgrades on Alaska Airlines.

Status benefits on Alaska Airlines

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