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Contact Customer Relations with compliments, concerns and questions about your past travel.
Use our online Customer Relations form for a faster response than sending a letter through the mail.
Complete the online Customer Relations form
If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information.
American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034