Reservations and ticket changes

Flights

Within the U.S. and Canada

Trips ticketed by our reservations offices, airport ticket counters or travel centers in certain countries or regions are subject to a service charge.

Ticketing and other fees

Language	Phone	Hours (CT)
English	800-433-7300	24 hours
Spanish	800-633-3711	24 hours
French	800-756-8613	7 a.m. – 6 p.m.
Portuguese	866-824-8717	6 a.m. – 7 p.m.
Japanese	800-237-0027	24 hours
Mandarin Chinese	800-492-8095	24 hours
Hearing & speech impaired	Dial 711 to be connected through the National Relay Service	24 hours

Worldwide phone numbers

Not all international calls are toll free. Rates for calls from a cell phone may be higher than calls from a landline. In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of American Airlines.

Africa This content can be expanded

Country	Phone	Hours (local)
Morocco	0520-001-375	French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
South Africa*	011-844-6067	9 a.m. – 5 p.m.

Asia / South Pacific This content can be expanded

Country / Region	Phone	Hours (local)
Australia	02-9101-1948	English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours
China	400-818-7333	Mandarin Chinese: 24 hours English: 24 hours
Hong Kong	3057-9197	Mandarin: 24 hours English: 24 hours
India	0124-601-4200 or 0124-417-6700	Monday – Friday 9 a.m. – 7:30 p.m. Saturday 9 a.m. – 5:30 p.m. Sunday 10:30 a.m. – 7:30 p.m.
Indonesia	+65-634-98444	English: 24 hours
Japan	03-4333-7675	Japanese: 24 hours English: 24 hours
Malaysia	03-2053-5120	English: 24 hours
New Zealand	09-308-4014	English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours
Philippines	02-8524-8625 or 02-8525-1022	Monday – Friday 8:30 a.m. – 5:30 p.m. Closed on public holidays
Singapore	6349-8444	English: 24 hours
South Korea	02-6438-9008	Korean: 9 a.m. – 6 p.m. English: 24 hours
Sri Lanka	072-098-7370	English: 24 hours
Taiwan	02-2563-1200	Monday – Friday 8:30 a.m. – 12 p.m. 1:30 p.m. – 6 p.m. Closed public holidays
Thailand	02-634-1031 or 02-634-1032	Monday – Friday 8:30 a.m. – 4:30 p.m. Closed public holidays
Vietnam	Hanoi: 24-3933-0330 Ho Chi Minh City: 28-3933-0330	Monday – Friday 8:30 a.m. – 12 p.m. 1 p.m. – 5:30 p.m. Closed Saturdays and public holidays

Caribbean and Bermuda This content can be expanded

Country	Phone	Hours (local)
Anguilla*	800-744-0006	24 hours
Antigua*	800-744-0006	24 hours
Aruba	297-582-2700	24 hours
Bahamas*	800-433-7300	24 hours
Barbados*	800-744-0006 or 246-428-4170	24 hours
Bermuda*	800-744-0006	24 hours
Bonaire*	297-582-2700	24 hours
Cuba*	0800-22737	24 hours
Curacao*	599-9-869-5707	24 hours
Dominica*	800-744-0006	24 hours
Dominican Republic*	Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151	24 hours
Grand Cayman*	800-744-0006	24 hours
Grenada*	800-744-0006	24 hours
Guadeloupe*	0821-980-008 (Service 0,12€ / min + call charge) – English 0821-980-008 (Service 0,12€ / min + prix appel) – French	24 hours
Haiti*	509-2996-6000	9 a.m. – 6 p.m.
Jamaica*	800-744-0006	24 hours
Puerto Rico	800-981-4757	24 hours
St. Kitts*	800-744-0006 or 869-465-2273	24 hours
St. Lucia*	800-744-0006	24 hours
St. Maarten*	1-721-545-2040	24 hours
St. Vincent*	800-744-0006	24 hours
Trinidad*	868-821-6000	24 hours
Turks and Caicos*	800-744-0006	24 hours

Europe This content can be expanded

Country	Phone	Hours (local)
Austria	01-360-277-3960	German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Belgium	070-300-300 (0.15 EUR / minute from landlines)	French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Croatia	020-898045	English: 24 hours
Czech Republic	225-376-447	English: 24 hours
Denmark	82-33-28-95	English: 24 hours
Finland	09-8171-0443	English: 24 hours
France	0821-980-999 (Service 0,12 EUR / min + call charge)	French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Germany	069-5899-6485	German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Greece	21-1181-3884	English: 24 hours
Hungary	1-429-2346 (calling from Budapest)	English: 24 hours
Iceland	800-4185 (toll free number)	English: 24 hours
Ireland	0818-710-299 (0.08 EUR / minute from landlines)	English: 24 hours
Italy	02-3859-1485	Italian / English: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m.
Netherlands	0900-040-1666 (1 € per call, plus standard call charge)	English: 24 hours
Norway	815-62-022	English: 24 hours
Poland	22-584-42-92	English: 24 hours
Portugal	808-20-09-58	Portuguese: Monday – Friday 7 a.m. – 5 p.m. Saturday – Sunday 8 a.m. – 4 p.m. English: 24 hours
Spain	912-158-999	Spanish / English: 24 hours
Sweden	0771-200-666	English: 24 hours
Switzerland	0848-289-289 (0.08 CHF / minute from landlines)	German / French / Italian: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours
Turkey	+44-207-660-2300	English: 24 hours
United Kingdom	0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges)	English: 24 hours

Mexico, Central and South America This content can be expanded

Country	Phone	Hours (local)
Argentina*	Buenos Aires: 4318-1111 Toll free: 0-800-444-84253	24 hours
Belize*	223-2522	24 hours
Bolivia*	800-100-541	24 hours
Brazil*	11-3004-5000	Portuguese: 6 a.m. – 11 p.m. English: 24 hours
Chile*	2-2938-1417	24 hours
Colombia*	Bogota: 508-5968 Outside of Bogota: 01-800-9171-045	24 hours
Costa Rica*	4020-1217	24 hours
Ecuador*	Guayaquil: 04-501-0077 Quito: 02-500-4080	24 hours
El Salvador*	2298-0777	24 hours
Guatemala*	2278-7000	24 hours
Guyana	231-1027	24 hours
Honduras	800-2791-9363	24 hours
Mexico*	Mexico City: 55-5209-1400 Toll free: 800-904-6000	24 hours
Nicaragua*	7877-7920	24 hours
Panama*	269-6022	24 hours
Paraguay*	009-800-542-0003	24 hours
Peru*	Lima: 211-7000 Toll Free: 0800-40350	24 hours
Suriname*	052-0540	24 hours
Uruguay*	000-4019-0834	24 hours
Venezuela*	212-720-1185 Toll Free: 0-800-136-2334	24 hours

Middle East This content can be expanded

Country	Phone	Hours (local)
Bahrain	+965-2202-2806	English: 24 hours
Israel	03-7219-497	Hebrew: Sunday – Thursday 9 a.m. – 5 p.m. English: 24 hours
Kuwait	2202-2806	English: 24 hours
Oman	800-74562	English: 24 hours
Qatar	00800-100-669	English: 24 hours
Saudi Arabia	800-850-0685 (Etihad Atheeb / GO Telecom fixed lines, Mobily & Zain mobile networks) 800-844-0652 (Saudi Telecom Company fixed and mobile networks)	English: 24 hours
United Arab Emirates	800-03305924	English: 24 hours

*Ticketing charges apply based on ticketing location and the type of ticket.

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Reservations and ticket changes

Flights

Within the U.S. and Canada

Worldwide phone numbers