Travel credit

Understanding travel credit options

We offer different types of travel credit: Trip Credit, Flight Credit, and Travel Vouchers. Each type of travel credit has its own terms and conditions, so be sure to read them carefully before redeeming your credit. Keep in mind, travel credits can only be used to book flights, and can’t be used to pay for extras like seats or bags.

Types of travel credit

Description Trip Credit Flight Credit Travel Voucher
Issued for Canceled tickets, compensation, refunds, and remaining value when exchanging tickets Unused tickets Paper voucher
Valid for Non-award trips starting in the U.S. and select countries* Non-award trips* Flights only*
Maximum per reservation 8 for up to 9 passengers booked on aa.com; contact Reservations for more than 9 passengers 1 booked on aa.com; contact Reservations to book with more than 1 Flight Credit Up to 8
Who can use it Trip Credit holder to book travel for anyone Same passenger named on the Flight Credit Travel Voucher holder to book travel for anyone
Expiration Valid until 11:59 p.m. (CT) on the date listed on the Trip Credit** Travel must begin 1 year from the original ticket date 1 year from date issued
How to redeem Book your trip on aa.com Find your trip on aa.com to book*** Contact Reservations for information on ticketing options in your country

*Can’t be used for extras like seats or bags.

**For Trip Credit issued on or after April 2, 2024, AAdvantage® members have 12 months to use their Trip Credit when canceling their trip on aa.com or the American app and their AAdvantage® number is included in their reservation. Non-AAdvantage® members have 6 months.

***When booked on aa.com, Flight Credit can only be applied to flights within the U.S., Puerto Rico, and the U.S. Virgin Islands. (U.S. currency only)

Ready to book a trip?

How to find and redeem your travel credit

If you received a travel credit, you can use it to book your next trip. Here's how to find and redeem your Trip Credit and Flight Credit.

Trip Credit

If you're an AAdvantage® member, most Trip Credits will appear in your AAdvantage® account.

For Trip Credit issued on or after April 2, 2024, AAdvantage® members have 12 months to use their Trip Credit when canceling their trip on aa.com or the American app and their AAdvantage® number is included in their reservation. Non-AAdvantage® members have 6 months.

Log in to your account

Step 1: Find your Trip Credit email

  • Look for an email from American Airlines with the subject line ‘Your Trip Credit.’
  • Your Trip Credit number is a 13-digit number that begins with ‘00115.’

Keep in mind there are separate ticket numbers for add-ons like seats, upgrades, and bags.

Step 2: Book and add your Trip Credit

  • Go to aa.com and book your new flight.
  • On the payment screen, select ‘Trip Credit.’
  • Follow the prompts to pay using your Trip Credit.
  • You may use a credit card to pay any remaining balance.

Book a trip with your Trip Credit

Trip Credit terms and conditions This content can be expanded

Flight Credit

If you're an AAdvantage® member and had your account number listed in your reservation before cancellation, you can log in to your account and view available Flight Credit in your AAdvantage® account.

Log in to your account

Step 1: Find your canceled trip or confirmation email

  • You'll need your 6-character confirmation code and 13-digit ticket number.
  • American tickets have a 13-digit number that begins with '001'.

Keep in mind there are separate ticket numbers for add-ons like seats, upgrades, and bags.

Step 2: View your canceled trip

  • Go to aa.com and choose ‘Manage trips / Check-in’
  • Choose ‘View canceled trips’ and enter your trip details.
  • You’ll find your Flight Credit details on the ‘Your trip’ page.

Find your trip to use your Flight Credit

Step 3: Rebook and add Flight Credit

  • Go to aa.com and find your new flight.
  • On the payment screen, choose ‘Add Flight Credit.’
  • Enter the ticket number from your canceled trip and apply the credit.
  • You may use a credit card to pay any remaining balance.

Book a trip with your Flight Credit

Flight Credit terms and conditions This content can be expanded

Electronic Travel Voucher

Electronic Travel Voucher terms and conditions This content can be expanded

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