737 MAX return to service

Image of the 737 MAX aircraft

Safety is our priority

At American Airlines, safety is our top priority and at the forefront of every decision we make. If it’s not done safely, it’s not done at all. That’s why we’ve worked closely with Federal Aviation Administration (FAA) and Boeing, as well as our union leaders and safety teams, to recertify the 737 MAX fleet.

A phased approach

We’ll begin with non-commercial flights in early December 2020 before the official return of the 737 MAX. On December 29, we’ll resume scheduled service with 2 flights a day (1 round trip) through January 4, 2021, from Miami (MIA) to New York LaGuardia (LGA). We expect to phase more of the aircraft into our schedule through January, with up to 36 departures from Miami.

Training and preparation

American has worked with the FAA and Boeing, as well as our union leaders, pilots, safety and maintenance teams. All Boeing 737 pilots will complete the FAA-approved training, including computer-based training, classroom briefings and rigorous 737 MAX simulator training.

Our team has maintained our 24 737 MAX aircraft in our fleet so they’re in excellent condition by:

  • Running the aircraft engines and auxiliary power units (APUs)
  • Operating flight controls
  • Checking tires and fuel tanks
  • Exercising key systems
  • Monitoring the overall health of our aircraft

We will complete all maintenance requirements in the Airworthiness Directive, including updating our software. Our FAA-licensed aviation maintenance technicians will sign off on every plane as they do with our other aircraft.

Providing you flexibility

Though we've taken every safety measure, we understand you may want to wait to fly on a 737 MAX. That’s why we’ll be clear during booking and allow flexibility, so you always have a choice. We will:

  • Identify 737 MAX flights when you book online or on the app
  • Notify you if there's an aircraft swap due to a schedule change
  • Allow flexible rebooking when the aircraft changes to a 737 MAX

Rebooking

If you’ve booked a flight on a 737 MAX and would like to change, you can:

  • Rebook on the next available flight, in the same cabin, for free
  • Cancel for a travel credit on a future flight
  • Change your trip within 300 miles for no extra charge

Manage trip